How long will it take for the bill payment confirmation ?

Generally, it takes 2 - 3 business days for bill payments to get updated at the biller's end.

While doing a recharge on BSNL Wallet got an error. Why ?

You can face errors if:
1- Entered a wrong mobile connection type or entered wrong operator/circle or Wrongly entered your bill details.
2- Trying to recharge with an invalid denomination.
3- The service is not available on BSNL wallet.
In such a scenario, we suggest you to double check the details you have entered.

I have not received the desired plan!

We highly recommend you to check the plans available on service provider website before attempting any recharge transaction on BSNL wallet.

I mistakenly recharged on wrong number! Can I get my money back ?

That's very sad! Recharge once successful cannot be reversed to BSNL wallet. We request you to get in touch with your mobile operator for help.

I got a successful message from BSNL wallet. But I still have not received the recharge!

Just wait for couple of hours and call the operator if issue is not resolved. Please provide the Operator ID provided to you via SMS/Email.

I am waiting! How much time will you take to solve my query ?

You are our top priority! We try to resolve your query at the earliest however sometimes it may take longer.

I have a feedback for you! How can I reach you ?

We would love that! You can share your feedback at Helpdesk

There's an essential feature I want to recommend.

Your suggestions are extremely valuable, please share your recommendations by writing us on Helpdesk section.

I did not receive the SuperCash.

SuperCash will be credited to your BSNL wallet within 24 hours of making a successful transaction.

My money has been debited from bank account! Where has it gone ?

Don't worry. Please wait for another 30 minutes.If your wallet balance is not updated after 30 min, please go ahead and file a ticket.

What is credit to wallet ?

It simply means adding money to the wallet. Whenever you add money the term is known as "credit to wallet" and you will receive a confirmation message for successful payment transaction.