· MPLS operations and monitoring of Leased Circuits(provisioning & maintenance) and related aspects.
· Monitoring operations of all Core Network assets (specifically Transmission Media) across Zones
· Ensuring inspection of all Core Network assets on a periodic basis
· Defining specifications for procurement of equipment and materials required for network maintenance (as and when required)
· Ensuring timely delivery of required equipment and materials for operations & maintenance
· Creating detailed project plans for large projects
· Ensuring prioritized service for all enterprise customers (platinum, gold, silver)
· Conducting regular sessions & interactions with Project Circles and Maintenance Regions
· Escalating critical delays in enterprise SD and SA to Executive Director (Core Network) – Ent
· Formulation of policy for engaging services of external agencies (as and when required) for network maintenance
· Engaging and monitoring centralized vendors for network maintenance against pre-defined SLAs (liaisoning with relevant sections for the same)
· Monitoring utilization of deployed network assets at Corporate level (by Zone)
· Creating an accurate baseline of billing records for existing leased circuits
· Ensuring correct provisioning and billing processes for all leased circuits sold to enterprise customers by liaisoning with GM (Core Network Operations) – Ent, GM (Network Operations) – CFA at the head office and different field units (Circles, Maintenance Regions etc.)
· Planning and implementing IT systems and tools to ensure correct billing & collections of leased circuit revenues from enterprise customers
· Creation of long-term & short-term plan and budget for expansion and up gradation of MNGT (IP/MPLS Network) and MLLN Network (leased line network).
· Pro-active evaluation, testing and adoption of new technologies, based on Business needs.
· Formulation of policy for engaging services of external agencies (as and when required) for network expansion, up gradation and maintenance.
· Managing relationships with vendors, suppliers, etc jointly with GM(Finance)-ENT
· Liaisoning with Project circles and Maintenance Regions for smooth day-to-day operations.
· Planning of MNGT and MLLN Network roll-out.
· Timely distribution and delivery of procured equipment and materials to the Circles.
· Monitoring of pending and commissioning of leased circuits in liaison with all Circles.