Cellular Services (General)


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What amount will be charged when subscriber...

What amount will be charged when subscriber –A at Sitapur of UP (E) Cellular Circle Lucknow makes a call to subscriber-B at Balia of UP (E) Cellular Circle?

Subscriber – A will have to pay the local call charges only because both places are in the same license service area whereas subscriber –B has to pay nothing.

What amount will be charged when subscriber –A of UP (E)...

What amount will be charged when subscriber –A of UP (E) Cellular Circle Lucknow while roaming at Punjab makes a call to subscriber -B at (a) Punjab (b) Ajmer (c) any location in home PLMN (UP East) ?

  • Following charges will be applicable
  • ubscriber –A will have to pay the local call charges as applicable to license area of Punjab.
  • Subscriber-A will have to pay the STD charges from Chandigarh to Jaipur.
  • Subscriber-A will have to pay the STD charges from Chandigarh to Lucknow.

What amount will be charged when subscriber –A of UP (E)...

What amount will be charged when subscriber –A of UP (E) Cellular Circle Lucknow while roaming at Jalandhar receives a call from subscriber -B at (a) Jalandhar (b) Ajmer (c) any location in home PLMN ( UP East Lucknow) ?

In all cases the subscriber –A will have to pay the charge equal to STD charges from Lucknow to Chandigarh

What amount will be charged when subscriber –A of UP (E)...

What amount will be charged when subscriber –A of UP (E) Cellular Circle Lucknow while roaming at Jalandhar making a call to subscriber -B of UP (East) Cellular Circle roaming at (a) Jalandhar (b) Ajmer?

Subscriber –A will have to pay the STD charges from Chandigarh to Lucknow in both cases whereas subscriber-B (while receiving the call) will have to pay the STD charge from Lucknow to Chandigarh for case (a) and Lucknow to Jaipur for case (b) above.

What amount will be charged when subscriber –A of UP (E) ...

What amount will be charged when subscriber –A of UP (E) Cellular Circle Lucknow while roaming at Jalandhar making a call to subscriber -B of UP (West) Cellular Circle roaming at (a) Varanasi (b) Ajmer ?

Subscriber –A will have to pay the STD charges from Chandigarh to Agra in both cases whereas subscriber-B (while receiving the call) will have to pay the STD charge from Agra to Lucknow for case (a) and Agra to Jaipur for case (b) above

What amount will be charged when subscriber –A of UP (E)...

What amount will be charged when subscriber –A of UP (E) Cellular Circle Lucknow making a call to subscriber -B of UP (East) Cellular Circle roaming at (a) Meerut (b) Ajmer?

Subscriber –A will have to pay the local call charges in both cases whereas subscriber-B (while receiving the call) will have to pay the STD charge from Agra to Lucknow for case (a) and Jaipur to Lucknow for case (b) above

I am having problem in sending or receiving SMS.

"In case of problem in sending SMS (first time), please check that correct service centre number (+919417099997) is selected. For subsequent problem, check your memory box (Incoming or Outgoing). If problem still continues, inform help line 9415024365 to arrange needful action"

How I can use Voice mail service? Is there any initial deposit?

"There is no initial deposit for availing the facility of voice mail service. Initially, Voice mail service can be activated by dialing the number 17000 and following the series of IVRS instructions. The procedure of setting of voice mail-box may take 8 to 10 minutes time, hence, it shall be tried only when subscriber is free and can devote this much of time to the system. Once the voice mailbox is setup, then facility of VMS may be availed by diverting the call to 17000 under specified requirement."

Is there any rental or usage charge for VMS?

"There is no upfront charge, recording charge for VMS. There is no rental for VMS, however, retrieval of message attracts the outgoing charges as per the plan selected by the subscribers"

Call forwarding tariff is Rs 2.00 per call even to voice mail. As per tariff,...

Call forwarding tariff is Rs 2.00 per call even to voice mail. As per tariff, message deposit is free. Call forwarded to voice mail should not be charged.

Call forwarding to voice-mail may be free to B end subsriber i.e. for recording there are no charges. However call forwarding to another number (same licenced service area only) @ 2/- shall be charged in each case.