- Free Roaming BSNL
- 3G Data card
- 3G Handset
- 3G Mobile Services
- 3G Video Calling
- Audio Conferencing Service
- BSNL's Application Store Service
- BSNL BUZZ
- BSNL Broadband
- BSNL Mobile - Postpaid
- BSNL Mobile - Prepaid
- BSNL Wallet
- BSNL WLL
- Cellular Service (General)
- FLPP (Fixed Line Prepaid)
- HELLO TV for PC/Data Card user
- Mobile TV
- Phone-Backup through BSNL
- Procedure To Get 3G
- SMART ITC
- Tele- Education service
- TRUST Card
- Video Conferencing Service
- Voice VPN
- Web conferencing service
Faqans Smart ITC
Your Account will get activated with the first outgoing call.
For choice of language of announcements the selection can be made at the time of first call or a default Language shall be attached to the account profile.
You must keep your account card very carefully. If it is lost/stolen/misplaced, it cannot be deactivated and therefore may be misused. You will then lose out on any credit remaining in your card. In this case BSNL will not be in a position to take any action, or be liable for any refunds.
You can carry over the remaining balance and time of your card to next cycle, if you recharge within Grace period.
If you do not recharge within your validity period, your account will become inactive. After the grace period your account will expire and you will not be able to recharge. However you can make calls using postpaid option and you will continue to get incoming calls. You will have to procure another account card for using the prepaid option.
Warning announcement shall be provided few days ahead of end of validity period, end of inactivity period.
A query can be placed using Menu management to find out the balance. A voice announcement/tone will remind you to recharge your account every time you make a call, once your balance reaches less than a threshold.
To recharge your account scratch the recharge coupon and obtain the 16 digits code. Dial 1805 345 1284# (for East & North zone ) or 1805 233 1284# (for West & South zone account card) from your attached fixedline to recharge. Recharge can also be done using remote access dial 1806 345 (for East & North zone) or 1806 233 (for West & South zone account card).
Your account will be blocked if you dial the PIN wrongly more than three times. In this scenario you may contact help desk at 1-800-345-1800 for unblocking the card.
Please dial Toll free number 1-800-345- 1800 to reach Help Desk executive.
See that the account card is unscratched and valid.
Match your SMART ITC Account card profile with that of recharge coupon and ensure that it is unscratched.