On the auspicious occasion of India's 70th Independence Day, on behalf of BSNL I
extend heartiest greetings and good wishes to all of you and your family members. On this day while
remembering our great leaders and martyrs who secured freedom for all of us, BSNL renews its
commitment to provide world-class telecom services to its customers throughout the length and
breadth of our country. On behalf of BSNL, I assure u all about our collective whole- hearted
efforts and energy in serving the nation for all telecom requirements.
I take this opportunity to share with you that BSNL is augmenting / upgrading its network in all spheres viz. mobile, landline, data, backhaul network and broadband. BSNL has also provisioned more than 2500 wi-fi hotspots at strategic locations across the country to strengthen our mobile data services. BSNL is also the first telecom operator to introduce Next Generation Network (NGN) in fixed line network. This, coupled with some industry-first innovative offers like free incoming calls while roaming for our mobile customers, unlimited night time free calling from BSNL landline to any of the networks, show our commitment for providing affordable quality services.
I am happy to share with all BSNL customers that all BSNL employees had taken an oath to 'Service
with a smile' (SWAS) which is again renewed and in this mission all associations and unions have
joined hands with BSNL management.As we did our best to serve customers during unprecedented floods
in Chennai and other in southern parts of the country recently and are committed to serve all
customers with same level of commitment and sincerity. BSNL has alos started using social media
platforms like Facebook and Twitter for addressing customers complaints quickly and satisfactorily.
I assure our esteemed customers that all possible efforts would be made to provide you best of the technology, best of the services at competitive rates as serving the nations comes first to us than profit making. I thank all our customers for their continued patronage with us.
[Chairman & Managing Director]