Growth Plan


BSNL has continued its growth story ever since its formation and presently it is one of the largest & leading public sector units in India, providing a bouquet of telecom services: Wireline, GSM mobile, CDMA mobile, Internet, Broadband, Carrier service, MPLS-VPN, VSAT, VoIP, IN Services, etc. BSNL has customer base of 109.26 million as on 31st October, 2016.

New Services introduced/planned by BSNL


3G Services : BSNL has covered 4519 cities with 3G services across the country and all 2G customer have been enabled for 3G facilities.

Broadband services : The shift in demand from voice to data has revolutionized the very nature of the network. BSNL is poised to cash on this opportunity & has planned for extensive expansion of Broadband services. BSNL has increased minimum download speed to 2 Mbps. BSNL has covered more than 1.73 lakh villages with Broadband services. The Broadband customer base of BSNL has reached to 21.86 Million customers in October, 2016.

Value Added Services : BSNL is focussing on provision of value added services/features to attract high end customers and to double its revenues from VAS

Fibre to Home(FTTH) : To meet demand for high bandwidth services, BSNL has rolled out FTTH services (GPON & GE-PON) in 2010 for the first time in the country. As on 31.10.2016, BSNL has provided over one lakh FTTH connections in the country.

Important Projects under implementation

  • Phase VII GSM expansion project of 15 million line is rolled out with further augmentation planned under Phase VII+ project.
  • GSM expansion project under name Phase VIII.4 has been initiated for the following:
  • Replacement of old equipment having high operational cost & AMC.
  • Addition of 3G capacity for increasing 3G footprints.
  • Introduction of 4G services.
  • Migration of Wireline customers from legacy Network to Next Generation Network(NGN).
  • Roll out of Wi-Fi service: BSNL has planned to install 40,000 Hotspots in the coming years.
  • Augmentation of Optical Fibre network.
  • Executing DoT’s work of building alternate communication infrastructure for Defence(NFS).
  • Executing BBNL’s part work/project of high Speed Broadband connectivity to Panchayat(NOFN).
  • Installation of Mobile Towers in Left Wing Extremism (LWE) areas.
  • Implementation of Comprehensive Transmission-Development Plan for North Eastern Region to cover over 3200 Kms via OFC.