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BSNL Mobile - Prepaid


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What is BSNL Mobile - prepaid?

" BSNL Mobile Prepaid is a nationwide mobile service from BSNL, offering affordable rates, excellent voice clarity, high-speed data, and continuous coverage on all major highways. A prepaid connection means you pay upfront for the SIM and can use it until your balance or the validity expires. It offers:

  • Mobile-to-mobile calls
  • Mobile-to-landline calls
  • High-speed data services
  • Supplementary services like:
  • CLIP (Caller ID)
  • SMS (Text Messaging)
  • Call forwarding, call waiting, and more

How do I avail a new BSNL Mobile - prepaid connection?

New BSNL You can get a new BSNL Mobile Prepaid connection through BSNL's Customer Service Centers (CSCs) or from authorized distributors available across India where BSNL services are provided.

What is the initial amount to be deposited for a new BSNL Mobile prepaid connection?

A new BSNL To get a BSNL Mobile Prepaid connection, you need to recharge with a First Recharge Voucher (FRC), which ranges from ₹107 to ₹2999. Each plan offers varying validity and benefits.

How do I register and start using my prepaid SIM card?

"Once you purchase your BSNL prepaid SIM, insert it into your phone and switch it on. Dial 123 to access the IVR system, where you can check your balance and choose your language preference. "

What are the services available free of cost along with the connection?

" BSNL Prepaid includes several free services that are pre-activated, such as:"

  • National roaming
  • CLIP (Caller ID)
  • Call waiting, and more

How do I activate my BSNL Mobile prepaid connection?

"After completing the KYC process for a new SIM, recharge your SIM with a First Recharge Coupon (FRC) of your choice. For digital KYC, dial 1507 for tele-verification. Once this is done, your connection will be activated."

How to know account balance in prepaid?

You can check the prepaid balance on the BSNL Selfcare App. Download the app, register your mobile number, and view your main balance, freebies (voice, data, SMS), and plan validity. Alternatively, dial 123 or use USSD code *123# to check your balance.

What’s the validity period for prepaid?

The validity period is the time during which you can make or receive calls, starting from the activation date of your SIM card or recharge. It depends on the validity of the plan you chose when you got the SIM or recharged.

What is grace period? When does the grace period start?

Grace period is a 7-day post your plan validity expired where you unutilized balance remains intact. It allows time for you to recharge your account.

Whom should I contact for service related problems?

"For any service-related issues, call our 24/7 helpline at 1800-180-1503. You can also call this number for problems related to coverage, roaming, or if you experience issues with mobile codes or calls."